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They call me Director of First Impressions.
When I was young, my teachers would frequently be irritated by my chattiness and I would often have my desk moved up to the front of the room or out in the hall. Little did they know that this was my skill set which I now use every day in my role at Executive Strategies.
I handle administration for our Group Benefits clients, but really I think my job is about building relationships and creating an environment where people feel confident and connected to Executive Strategies. I know everyone uses this jargon but I had the opportunity to truly experience it awhile back when I donated my kidney to my daughter.
Prior to taking the time off for the transplant, I sent out emails letting our clients know of the situation and when they could expect me back. I received many emails of good wishes; one response in particular struck a chord with me as it was from the President of one of our corporate clients that had received a kidney transplant himself some years before.
During the transplant I was in a separate hospital from my daughter, which was very upsetting and stressful. A friend of mine was able to arrange (with the help and equipment of others) an internet conferencing connection for my daughter and myself. This simple act of being able to see each other and communicate helped us both to relax and heal. I later found out that one of the companies who helped to make this possible was in fact our client with the President mentioned above. What a wonderful connection!
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